Intellectual Property Protection Policy

At Huenaut, we are dedicated to offering a curated selection of products that reflect our commitment to quality, design, and customer satisfaction. Our product range is sourced from a carefully chosen network of manufacturers and suppliers, allowing us to bring a diverse array of items to our customers. While we work diligently to ensure that every product meets our high standards, we want to clarify our operations and our strict stance on intellectual property (IP) rights.

Sourcing and Operations Clarification

Huenaut's business model involves sourcing products from trusted partners, including specialized manufacturers and fulfillment centers. It is important to note that Huenaut does not directly manufacture the products. Our role is to identify, select, and curate items that align with our brand’s ethos and make them available to our customers through our platform.

Commitment to Intellectual Property Rights

We deeply respect the intellectual property rights of creators, brands, and designers. Our intention is to provide unique, high-quality products, never to infringe upon the creative works of others. We maintain vetting processes to ensure that our product offerings, marketing images, and descriptions adhere to legal standards.

Despite these precautions, given the scale of our supply chain, unintentional oversights can occasionally occur. If an infringement happens, it is entirely accidental and completely contrary to our business ethics and intent.

Addressing Potential Infringements

Huenaut does not condone or support the violation of intellectual property rights. We are prepared to take immediate action to rectify any verified infringement. This includes permanently removing the product or media from our platform, discontinuing relationships with the responsible suppliers, and cooperating directly with the IP holder to resolve the matter amicably.

Supplier Accountability

While we are not affiliated with the internal business practices of independent manufacturers, we hold our suppliers to high ethical standards. We will immediately terminate partnerships with any supplier found engaging in practices that lead to intellectual property violations or other unethical behavior.

How to Report a Claim

If you believe that a product, text, image, or video on our website or in our advertisements infringes upon your intellectual property rights, please contact us immediately so we can address it.

To help us take swift action, please send an email to huenautjewelry@gmail.com with the following details:

Subject Line: Intellectual Property Claim
Description: Clear details regarding the nature of the infringement (links, product names).
Evidence: Screenshots, videos, or documentation verifying ownership of the content or design.

We appreciate your cooperation and understanding as we work to maintain a marketplace built on quality, integrity, and mutual respect.